Where are PolyJohn products manufactured and shipped from?
PolyJohn manufactures its portable restrooms, sinks, and accessories in North America, with primary production facilities in Whiting, Indiana (USA) and Orillia, Ontario (Canada). However, all direct shipments from PolyJohn are fulfilled from their Indiana location. For PROs (Portable Restroom Operators), PolyJohn ships products from strategically located warehouses across the United States, ensuring faster delivery and reduced freight costs.
What is a Portable Restroom Operator (PRO)?
A Portable Restroom Operator (PRO) is a business or individual responsible for renting, servicing, and maintaining portable sanitation units, including restrooms, sinks, and trailers. These operators typically serve construction sites, special events, disaster relief efforts, and long-term facility needs by ensuring that portable restrooms are clean, stocked, and properly maintained. PolyJohn supports PROs by offering high-quality, durable sanitation products, a network of regional warehouses for faster deliveries, and a comprehensive selection of replacement parts to help keep their fleets operational.
How durable are PolyJohn units?
PolyJohn uses UV-resistant polyethylene with added stabilizers to prevent material breakdown. Their thermoforming, rotational molding, and CNC machining processes ensure uniform thickness, impact resistance, and long-lasting durability, even under heavy use.
Which portable restroom models does PolyJohn offer?
PJN3: A standard, all-purpose unit for construction sites and general rentals, available in static, recirculating flush, and fresh water flush versions.
Comfort XL & Comfort XLT: Wheelchair-accessible restrooms with handrails and wider doors. The XLT version includes an extra-large holding tank (40 to 60 gallons, depending on the model).
Fleet: A VIP-style restroom with extra interior space, optional sinks, and additional premium amenities.
WE’LL CARE III: A fully ADA-compliant model designed to meet federal accessibility requirements.
Does PolyJohn offer flushable or upgraded options?
Yes. PolyJohn offers recirculating flush and fresh water flush models for certain units, including the PJN3 and Fleet series. Additional handwashing stations, holding tanks, and accessories can also be added for enhanced sanitation.
Are there customization services available?
Yes. Cooper Plastics, PolyJohn’s custom manufacturing division, specializes in unique product development, mold design, and branded customization for businesses requiring specialized features.
What is PolyJohn’s warranty policy?
PolyJohn offers a three-year non-prorated warranty on most restrooms and sinks. Their extensive parts availability and interchangeable component system allow for long-term maintenance and easy repairs.
How quickly can PolyJohn products be delivered?
Direct shipments from PolyJohn (Indiana): Typically processed and shipped based on order volume and carrier availability, with lead times ranging from 2 to 5 weeks.
PRO Shipments: Orders are often fulfilled faster through regional warehouses across the country, depending on warehouse inventory and shipping destination.
Seasonal Impact: Spring and summer are peak seasons, often leading to longer processing times. Orders placed during fall and winter may ship faster due to reduced demand.
How do I maintain and service PolyJohn restrooms?
Standard servicing includes:
- ✅ Pumping and refilling tanks with fresh water and deodorizer.
- ✅ Cleaning interior surfaces (walls, seats, floors) with a disinfectant.
- ✅ Restocking consumables (toilet paper, sanitizer, soap).
- ✅ Inspecting for wear (door hinges, latches, flush pumps) and replacing parts as needed.
What are PolyJohn’s wheelchair-accessible and ADA-compliant options?
Comfort XL & Comfort XLT: Wheelchair-accessible models featuring wider doors, handrails, and ground-level access. The XLT version includes a larger tank (40 to 60 gallons, depending on the model) but is not officially ADA-compliant.
WE’LL CARE III: A fully ADA-compliant portable restroom that meets federal accessibility standards.
What sets PolyJohn apart from other brands?
- ✅ Manufacturing Control: PolyJohn oversees the entire production process in North America to ensure consistent quality.
- ✅ Superior Durability: Built with UV-stabilized plastics, impact-resistant panels, and advanced molding techniques.
- ✅ Reliable Warranty: Backed by a three-year, non-prorated guarantee on most models.
- ✅ Customization Available: Cooper Plastics offers unique product solutions beyond standard models.
- ✅ Strategic PRO Distribution: Faster shipping via multiple warehouses serving Portable Restroom Operators across the country.
